Support
Questions, feedback, or a bug to report? We read every message.
📧 Email us
The fastest way to reach the team. We typically reply within 1–2 business days.
support@cricketexchange.live🐞 Report a problem
Found a wrong score, a crash, or something off? Tell us your device model, Android version, and what happened — it helps us fix it fast.
Report a bugFrequently asked
Is Cricket Exchange free?
Yes. The App is free to download and use. It is supported by advertising.
Can I place bets in the app?
No. CRX does not accept money or facilitate any betting or real-money gambling. The odds you see are publicly available market data, shown for information and entertainment only. See our Terms of Service for details.
Why are scores or odds sometimes delayed or wrong?
Data is sourced from third-party feeds and can occasionally be delayed or contain errors. We work to keep everything accurate and timely, but please don’t rely on it for any financial decision. If you spot a problem, email us and we’ll look into it.
How do I turn off notifications?
Open your device Settings → Apps → Cricket Exchange → Notifications and switch them off. You can re-enable them any time.
How do I manage ads or my Advertising ID?
You can reset or delete your Advertising ID and limit ad personalisation in Settings → Google → Ads on your Android device.
What devices are supported?
Cricket Exchange runs on Android 8.0 (Oreo) and above.
How is my data handled?
We explain exactly what is collected and why in our Privacy Policy. The App has no login and does not ask for your name, email, or phone number to work.
Still need help?
Email support@cricketexchange.live and we’ll get back to you.